Privacy Policy
Thank you for visiting the website of MTL LAWYERS INC. and for reviewing our Privacy Policy (hereinafter referred to as the Policy).
This Policy outlines the practices of MTL LAWYERS INC. ("MTL LAWYERS" or "we") regarding the collection, use, disclosure, and preservation of personal information entrusted to us.
The purpose of this privacy policy is to inform users of our site www.mtl-avocats.ca about the personal data we collect and how it is used.
This privacy policy also details our commitment and the measures taken to ensure the security of your personal information.
Our policy applies when you interact with us through our website, for example, when you fill out a form. The provision of legal services and the protection of the personal information of our employees are governed by separate policies that are communicated promptly when applicable.
By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to your data and personal information being processed following it, as applicable.
This privacy policy consists of the following elements:
1- Objectives of the privacy policy,
2- Effective date,
3- Procedures for obtaining consent,
4- Objectives of data collection,
5- Purposes of data processing,
6- Personal information collected,
7- The processing methods used,
8- Procedures for access and control of personal information,
9- Sharing and reasons for sharing personal information with third parties,
10- Use of cookies and similar technologies,
11- Retention of personal information.
1. Objectives of the Privacy Policy:
Respecting privacy and protecting personal information are essential to us. Therefore, through this Policy, we aim to protect them in accordance with applicable laws.
To ensure this protection, MTL LAWYERS INC. commits only to collect, process, and share information that identifies an individual when that individual has consented unless it is permitted or required by law, in which case your consent will not be necessary.
The Policy aims to inform users about the reasons and how MTL LAWYERS INC. or anyone acting on its behalf will collect and use their personal information. It is intended to be in clear language to ensure informed consent from users.
For this Policy, "personal information" means any information about an identifiable person or that allows a person to be identified. Where possible, we will anonymize, pseudonymize, and/or aggregate this information so that it no longer identifies a person.
2. Effective Date:
This Policy applies from September 1, 2023.
This Policy replaces the Privacy Protection Policy dated September 1, 2021.
3. Procedures for Obtaining Consent:
We commit to obtaining consent before collecting an individual's personal information. Consent can be explicit or implicit and can be provided directly by the person or by their authorized representative.
We prefer obtaining explicit consent, whether verbally, electronically, or in writing. However, implicit consent can be reasonably inferred from a person's action or inaction. For example, providing a name and address to receive a publication or a name and phone number to get an answer to a question is considered implicit consent to the collection of information containing personal information. To determine the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected, and the reasonable expectations of a person in a similar situation.
If we want to use personal information for a new purpose, we will describe the intended use and seek consent again.
It is not always possible, especially in the context of a state request, to obtain an individual's consent to collect, use, or disclose their personal information. We commit never to communicate such information, other than in accordance with this Policy, unless the law requires or permits us to do so.
nous y oblige ou le permet.
4. Objectives of Data Collection:
The information collected is in accordance with the purposes and objectives set out in this privacy policy.
Here are some reasons why we collect your personal information:
- To provide products and services: We will collect and process the necessary data and information to fulfill our mission and contractual obligations.
- To ensure and improve these products and services: Data collected during your interactions with our services may be used to analyze and improve the operation of our products and services.
- To develop new products and services as well as for AI: The collected data may be used in a research and development framework to offer new products and services to our users, particularly through advertisements and marketing messages. Moreover, the collected and aggregated data will likely be processed by algorithms using artificial intelligence. The collection and analysis of data generated by your interactions with our services allow us to develop and create products and services that are relevant to always meet your cultural and entertainment expectations, including planning adaptation measures for clients who need them.
- To evaluate the performance of products and services: Data is collected to have information on the advantages and disadvantages of our products and services in order to evaluate and resolve them if necessary, particularly through surveys. This allows us to ensure the quality of our products and services in addition to promoting risk management.
- To protect the privacy of our users: The collected data allows us to verify identity and protect the privacy of people who communicate with us by phone, electronically, or otherwise.
- To fulfill legal obligations: Data is collected to meet obligations arising from laws, regulations, or international treaties.
5. Personal Information Collected:
MTL LAWYERS INC. may collect personal information in various forms but will do so only by lawful means and solely for the necessary purposes disclosed to you, as described in this Policy, or when permitted or required by law.
The personal information collected, as well as its sensitivity, may vary depending on the context of interactions between you and MTL LAWYERS INC. That's why we must primarily inform you of the nature of the personal information we use.
We protect all collected personal information. Among the personal information likely to be collected and used, we pay particular attention to:
- Name and contact information: First and last name, email address, postal address, phone number, and other similar data used to communicate with you.
- Identity verification: Passwords, password hints, and other similar security information are used to identify you and access your account.
- Demographic data: Data about you such as your age, gender, country, and language of communication.
- Payment data: Data necessary for processing your payments, such as the number of the payment instrument (e.g., your credit card number) and the security code associated with it.
Other examples of interaction data we collect include:
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Searches and orders: Search queries and orders you use when using our website.
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Text, typing, and handwritten entry data: Text, typing, and handwritten entry data, as well as any related information.
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Location data: Data, which can be precise or not, about the location of your device. For example, location data may be collected from a device's IP address or account profile data indicating less precisely where you are.
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Other data: Other data provided when you use our website, including data from Google Analytics and Wix.
6. Purposes of Data Processing:
Surveys and Promotional Communications. We use the data we collect to provide surveys and promotional communications. You can subscribe to email newsletters, respond to surveys, and choose whether or not to receive promotional communications from MTL LAWYERS INC. via email, SMS, postal mail, and telephone. For more information on managing your contact details, email subscriptions, and promotional communications, please see the section on Access and Control of Your Personal Information in this Policy.
Relevant Offers. MTL LAWYERS INC. uses data to provide you with relevant and important information regarding the products and services offered. We analyze data from various sources to predict information that will be most interesting and relevant to you and communicate it to you in different ways. For example, we may predict your interest in shows and suggest new activities you might like.
Advertising. MTL LAWYERS INC. uses data collected through its interactions with you, some of our products, and third-party websites to advertise our products and services, including on third-party sites. We may sometimes use automated processes to make advertisements more relevant.
Legal Compliance. We process data to comply with the law. We also process contact details and identifiers to help customers exercise their data protection rights.
Research. We use data for research purposes, including for scientific and public interest purposes, where permitted by law.
7. Data Processing Methods:
MTL LAWYERS INC. places the highest importance on the security of your personal information and commits to processing it following industry standards and norms, solely for the purposes for which it is collected as described in this policy or a specific notice for this purpose. However, absolute safeguarding of this information is impossible due to the inherent security limitations of transmission over the Internet. Therefore, the information transmitted to us is ultimately at the user's risk.
8. Access and Control of Personal Information:
MTL LAWYERS INC. ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which it is used.
You have the right to request access to your personal information for verification purposes and to request a correction if they are inaccurate. If you believe your personal information is inaccurate or if you wish to access your personal information, you can make a request using the contact details provided at the end of this Policy.
To the extent possible, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.
There may also be circumstances where we cannot give you access to your personal information. Notably, when access may lead to the disclosure of personal information of another person and that person refuses to consent to their disclosure, or when legal restrictions apply.
If such a situation arises, we will notify you of the reason why we cannot give you access to your personal information.
If your request concerns data appearing on web pages or third-party platforms, please contact these third parties directly.
9. Sharing and Reasons for Sharing Personal Information with Third Parties
We do not share your personal information with companies, organizations, or external individuals to MTL LAWYERS INC except for our authorized suppliers and partners who need access to the information for the purposes listed in this policy and within its limits, as well as in the following cases:
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With Your Consent
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For storage on cloud servers, in which case personal information could pass through third-party jurisdictions. Note that we only retain the services of reputable companies with privacy policies.
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For External Processing: We transmit personal information to other trusted companies or individuals who process it on our behalf, according to our instructions, following this privacy policy, with a data security level at least equivalent to ours, and respecting any other appropriate measure of security and privacy.
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For Legal Reasons: We transmit personal information outside of our company if access to it is necessary to comply with current laws and regulations.
MTL LAWYERS INC commits not to sell or rent your personal information to a third party.
10. Cookies and Similar Technologies:
MTL LAWYERS INC may use cookies, web beacons, invisible pixels, log files, or other technologies to collect certain personal information related to visitors on our websites, as well as recipients of our newsletters, invitations, and other communications. Cookies are pieces of information transmitted by the server to the browser during a website visit and uniquely identify the current connection. This data may include information such as your Internet address (IP), browser type, browser version, pages of the site you visit, the time and date of your visit, the consultation time, and any other statistics.
The cookies used are notably for retrieving search history and shopping carts (e.g., ticket purchases) related to the session, to facilitate the user's online browsing experience. It's important to know that enabling the cookies option can, depending on the chosen configuration, allow other servers to install cookies on your system. You can set your browser settings to inform you about the presence of cookies, thus giving you the option to accept them or not.
Please note that our website may contain links or references to third-party sites. This policy ceases to apply once you leave our website, and MTL LAWYERS INC is not responsible for the collection or processing of personal information by these third parties or through these external sources.
11. Retention of personal information:
We will retain your personal information until the purposes for which it was collected have been fulfilled and in accordance with our policies and
internal processes for this purpose. However, we may retain your personal information for a longer period when required for us
comply with our legal and regulatory obligations regarding the retention or conservation of information or records.
The main places where personal information is kept are the cities in which MTL AVOCATS INC has offices or facilities.
Personal information may be stored outside the country in which you live, if a third party provider or other entity to whom we disclose information
personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the
local laws of the countries or territories in which the information is collected, used, disclosed or stored, and government authorities and authorities
law enforcement officials of those countries or territories may have access to it.
Once the retention period has expired, personal information is destroyed. Only statistics or reports containing de-identified data and
Anonymized data may be kept for extended periods of time.
Other Information:
Changes to These Rules:
We make changes to this Privacy Policy from time to time. Any reduction of your rights under this Privacy Policy will not be applied without your explicit consent. We always indicate the date when the latest modifications were made and allow you to access archived versions for review. If the changes are significant, we publish a highlighted notice on our website (including, for some services, through an email notification).
Person in Charge of Compliance:
For any questions, to make comments, or to file a complaint about this policy, you can contact the person responsible for ensuring compliance with this privacy policy:
You can reach our personal information protection officer:
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By email:
prp@mtl-avocats.ca
Attention: Personal Information Protection Officer
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By mail:
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MTL LAWYERS INC 300-204 Saint Sacrement Street Montreal, QC H2Y 1W8
Attention: Personal Information Protection Officer